How can we help you?

Orders are usually packed and dispatched within 1 to 2 working days. After dispatch, delivery takes about 3 to 7 working days depending on your city, and up to 10 working days for remote areas and the North-East. See our Shipping & Delivery Policy for details.

Yes, we deliver to almost all PIN codes across India through trusted courier partners. Serviceability is checked at checkout. We do not ship outside India at the moment.

Once your order ships, we add the courier name, tracking ID and tracking link to your order. Go to My Account → Orders and click Track, or WhatsApp us your order number.

Shipping charges, if any, are calculated and shown clearly at checkout before you pay. Any free-shipping offer running on the website is applied automatically.

Yes, as long as the order has not been shipped. WhatsApp or email us your order number and the new address as soon as possible. The address cannot be changed after dispatch.

You can pay using UPI (Google Pay, PhonePe, Paytm), debit and credit cards (Visa, Mastercard, RuPay), net banking and wallets. Cash on Delivery is also available on most PIN codes.

Yes, COD is available on most serviceable PIN codes and appears as a payment option at checkout. We may call or WhatsApp you to confirm a COD order before dispatch. Please keep the exact amount ready at delivery.

Yes. Our website is SSL secured, and all online payments are processed by secure, RBI-compliant payment gateways. We never see or store your card, UPI PIN or banking details.

Don't worry. In most cases, the bank or payment gateway reverses the amount automatically within 5 to 7 working days. If it doesn't, WhatsApp us the transaction details and we will help you right away.

Yes. Our spices, dry fruits, makhana and ghee are farm-sourced, cleaned, hand-sorted and packed without any added colour, polish, preservatives or fillers.

A2 Bilona ghee is made from the milk of desi cows using the traditional bilona method: milk is set into curd, the curd is churned to get makkhan (butter), and the makkhan is slowly heated to make ghee. This gives a rich aroma, natural granules and a golden colour. Read more in our A2 ghee guide.

Pure green cardamom releases a strong aroma as soon as you crush a pod and has sticky, dark seeds inside. Pure ghee sets with natural granules, smells fresh and nutty, and melts into a clear golden liquid on a warm pan. Pure whole spices have a deep, natural aroma, not a dusty or dull one.

That is completely natural. Pure ghee changes texture with temperature: it is liquid in summer, solid in winter and often grainy (danedar) in between. The granules are actually a sign of traditionally made ghee.

Our products are natural, so colour, size and aroma can vary a little from batch to batch and season to season. Product images are for illustration.

Yes! We happily take bulk, festive gifting, corporate and wholesale orders. Contact us or WhatsApp us with the products and quantities you need, and we will share the best price.

Keep whole spices in airtight glass jars, away from heat, steam, moisture and direct sunlight. Grind them fresh just before use for the best aroma and flavour.

No. Ghee stays fresh at room temperature. Keep it in its glass jar with the lid tightly closed, away from direct sunlight, and always use a dry, clean spoon.

Store makhana in an airtight container after opening. If it softens because of humidity, simply dry-roast it on a low flame for 2 to 3 minutes and it will be crunchy again.

The best-before date is printed on every pack. For the freshest taste, store products as recommended and use them within a few months of opening.

Yes, you can cancel your order before it is shipped. Go to My Account → Orders, click Cancel and choose a reason, or WhatsApp us your order number. Orders cannot be cancelled once a tracking ID has been added.

We are sorry about that! WhatsApp us clear photos or an unboxing video along with your order number within 48 hours of delivery. After a quick check, we will send a free replacement or give you a full refund.

Because these are food products, we cannot accept returns of opened packs or returns because of taste preference, for hygiene and safety reasons. Damaged, wrong, missing or defective items are always covered. See our Refund & Cancellation Policy.

Approved refunds are processed within 5 to 7 working days. Prepaid orders are refunded to the original payment method. For COD orders, we refund by UPI or bank transfer to the details you share with us.

An account lets you check your order history, track shipments, cancel orders before dispatch and check out faster with saved addresses. You can create one from My Account or while placing your order.

Go to My Account and click Lost your password?. Enter your registered email address and you will receive a link to set a new password.

Log in to My Account and open Addresses or Account details to update your information any time.